Ibis Basel Bahnhof has 112 air-conditioned guestrooms with windows that open. Each room includes heated floors, a flat-screen TV, and a private bathroom with a hair dryer. Some rooms feature soundproof walls, a tea and coffee maker, and a balcony with city views. Free WiFi is available in all rooms.
Dining Around the Clock
The hotel serves buffet breakfast each morning in the breakfast room. The bar offers snacks and drinks 24 hours a day. No onsite restaurants are listed, but the area has multiple dining options nearby.
Leisure and Convenience
Guests can use the hotel's free WiFi in public areas, a sun terrace with city views, and a business center. The property is eco-friendly and has multilingual staff, a terrace, and complimentary newspapers in the lobby.
Central Transport Hub
Ibis Basel Bahnhof is a 4-minute walk from Basel's Main Train Station. Trams connect the hotel to the city center and Basel Zoo within minutes. The nearest airport is Basel-Mulhouse, 10 km away. Private parking costs CHF 20 per day, available on a first-come, first-served basis.
Services for Guests
The 24-hour front desk provides luggage storage and facilities for disabled guests. Guests receive a BaselCard for local discounts. Safety features include a fire extinguisher, smoke detector, and first aid kit. Dry cleaning and laundry services are available.
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From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
The hotel had both positive and negative aspects. The rooms, although not as expected with old beds and TVs, were fair in size and comfortable. However, there was some noise from trams outside. The location was excellent, very close to the train station and easily accessible to sights, but noise from passing trains could disturb sleep. Dining was decent with a small selection of hot and cold dishes. The service was friendly, especially the late-night staff, but the recommendation for late-night dining was a bit odd.
Rooms
7.0
The room was a fair size and comfortable, despite old beds and TVs. Some noise from trams outside.
Service
8.0
The service was friendly, especially the late-night staff who greeted us warmly.
Location
8.0
The location was excellent, very close to the train station and convenient for exploring the city, but some noise from passing trains at night.
Dining
6.0
The dining experience was decent with a small selection of dishes.
Facilities
6.0
The hotel offers basic facilities suitable for a short stay.
David
United Kingdom,
March
2024
7.8/10
The hotel's rooms were clean, but not as spacious as expected and too dim for our liking. Despite the railway station nearby, the service was very friendly and helpful, even acknowledging my birthday with a drink and snack. The location was convenient for train travelers, close to the station and within walking distance of key attractions. The dining options were excellent, especially with an eat-as-much-you-like buffet. However, the price for some facilities like Wi-Fi was not included in the stay.
Rooms
7.0
The rooms were small with subdued lighting, probably designed to mask their actual condition.
Service
9.0
The staff were so courteous, making our check-in smooth and pleasant.
Location
8.0
The hotel is quite close to the train station and offers easy access to various city sights.
Dining
8.0
The dining experience was very good with plenty of choices and delicious coffee.
Facilities
7.0
The hotel had good facilities overall, with notable dining options.
Dean
United States,
February
2024
8.2/10
My stay at the hotel was fantastic. The rooms were clean and of high standard, making for a comfortable experience. The staff was incredibly friendly and helpful, providing us with valuable local insights. The location was great, with easy access to transportation and key attractions. However, the breakfast options were limited, and the rooms were a bit small. Overall, the value for money was exceptional.
Rooms
8.0
The rooms were clean and of high standard, providing a comfortable experience.
Service
9.0
The staff was incredibly friendly and helpful, offering valuable local insights.
Location
9.0
The location was great, with easy access to transportation and key attractions.
Dining
7.0
The breakfast was ok, with a small choice of dishes, including scrambled eggs and bacon.
Facilities
8.0
The facilities were modern and well-maintained.
Richard
United Kingdom,
February
2024
8.0/10
The hotel offers clean and comfortable rooms with basic necessary amenities, but could use some updating to match the reception area. The service is generally nice and responsive, although there were occasional lapses in room cleaning and restocking essentials. The location is fabulous, right next to the train station and with easy access to public transportation options. The dining experience provides reasonably priced and filling meals with a modern canteen, stylish lobby, and various amenities. Overall, a convenient choice for a stopover night with great proximity to transportation hubs.
Rooms
7.0
The rooms were more than adequate, especially in terms of shower access and facilities. They were clean and had the basic necessary amenities, but could benefit from some updating to match the reception area.
Service
8.0
The service, including food delivery to rooms, was generally nice and responsive. While there were some hiccups like missed room cleaning and lack of essentials on certain days, the staff was apologetic and helpful overall.
Location
9.0
The location is fabulous, right next to the train station with easy access to bus stops and tram stops, making it convenient for travelers relying on public transport.
Dining
8.0
The dining experience was nice with reasonably priced, fresh, and filling meals. The modern canteen, stylish lobby, and included amenities provided added value to the stay.
Facilities
8.0
The hotel offers a range of facilities including a modern canteen, stylish lobby, 24-hour working snacks and a bar, easy and fast check-in, and a public transport card free of charge.
Ian
United Kingdom,
January
2024
7.8/10
The hotel is conveniently located near the train station and trams, offering comfortable rooms despite some issues with old furniture. The service was friendly and helpful, especially upon late-night arrival. The central location makes it easy to access public transport and explore the city. The dining options provided a pleasant surprise with some limitations. Overall, a decent stay with room for improvement.
Rooms
7.0
The room was fair-sized and comfortable, with a slight noise from passing trams. However, there were no charging points on one side of the bed, and the furniture appeared dated, not meeting the expected standard for the price paid.
Service
8.0
The service was friendly and extremely helpful, especially the late-night arrival greeting. Housekeeping and laundry services were satisfactory.
Location
9.0
The hotel's location is excellent, just a short walk from the train station and within reach of public transportation, simplifying travel around Basel.
Dining
8.0
The dining experience was better than expected with a modern canteen, lobby, and decent food choices, though not extensive. The complimentary transport ticket and other amenities added value to the stay.
Facilities
7.0
The facilities offered met basic needs with a modern lobby, canteen, and accessible storage options.
Convenient location
Dated furniture
James
United States,
December
2023
9.0/10
My stay at the hotel was exceptional. The rooms were spacious, clean, and had everything we needed. The service was top-notch, with staff available 24 hours and speaking excellent English. The location was perfect, just a stone's throw away from the train station. Dining options were great, offering a modern canteen with a variety of snacks. The facilities were impressive, including a stylish lobby and a bar.
Rooms
9.0
The rooms were spacious, clean, and had everything we needed. Spotlessly clean and a reasonable size.
Service
9.0
The staff was very friendly and available 24 hours. They spoke good English and were helpful.
Location
10.0
The location was perfect, just a stone's throw away from the train station. Extremely helpful staff and easy access to Old Basel using the tram.
Dining
8.0
The dining experience was great, with a modern canteen, a stylish lobby, and 24-hour snacks available.
Facilities
9.0
Impressive facilities including a stylish lobby, a bar, and a public transport card for free.
William
United States,
October
2023
8.2/10
The hotel is conveniently located near the main train station, making it easy to access transportation. The rooms are clean and comfortable, perfect for a short stay. The staff is outstandingly excellent and very convenient to the train station. The dining experience was good with a nice surprise in selection. Overall, a good value for money option in a central location.
Rooms
8.0
The rooms are clean and comfortable, although a bit small they were adequate for a short stay.
Service
9.0
The first-rate staff is outstandingly excellent and very friendly. They made my stay enjoyable.
Location
9.0
The hotel's location is great, very close to the main train station, providing easy access to transportation.
Dining
7.0
The dining had a good assortment of food, a nice surprise. However, there was a miss on room cleaning. Good value for money overall.
Facilities
8.0
The hotel offers good facilities to ensure a comfortable stay.
Daniel
United States,
September
2023
8.2/10
My stay at the hotel was fantastic! The rooms were clean, spacious, and had a heavenly comfortable bed with a great view. The front desk staff was incredibly friendly and seemed to speak all our languages perfectly. The location was perfect for train travel, although you might hear the trains occasionally from the hotel. The dining experience was good overall, with a good selection to fill up on before exploring. I enjoyed my time at the hotel.
Rooms
8.0
The rooms were clean, large, and had a great view. Adequate for a short stay.
Service
9.0
The front desk staff was outstandingly excellent and very friendly.
Location
9.0
The location is fabulous, right next to the train station with easy access to bus and tram stops. Perfect for train travel.
Dining
7.0
The dining experience had a good selection and was perfect for a day of exploring. Could have been a bit hotter.
Facilities
8.0
The hotel facilities were good, providing everything I needed for a comfortable stay.
Richard
United Kingdom,
August
2023
7.8/10
My two-night stay at the hotel was perfect. The room was clean and comfortable, despite the old bed and television that could use an upgrade. The location, close to the train station, was very quiet, making it convenient for travel.
Rooms
7.0
The room was clean and comfortable, perfect for my two-night stay. However, the bed and television were outdated and in need of improvement.
Service
8.0
The staff was nice and helpful, even providing me with an adapter for my phone charger. However, I had to handle my luggage and food myself.
Location
9.0
The location was great, being close to the train station, which was very convenient for traveling. It was quiet despite its proximity to the station.
Dining
7.0
The dining experience was pleasant, with a decent variety of dishes available. It was nice but could have had more options.
Facilities
8.0
The hotel had modern facilities like a stylish lobby, 24-hour snack bar, and free public transport card. Overall, the amenities were satisfactory.
Ian
United Kingdom,
July
2023
8.2/10
The hotel's rooms could do with a bit of updating but the reception area is large and clean. I was able to check in at 9 am in the morning. The location is excellent, near the train and with plenty of dining options nearby. The dining experience, while not cheap, was nice. The hotel provides great amenities and a modern canteen, making for a comfortable stay.
Rooms
7.0
The rooms are comfortable and clean but could use some updating.
Service
9.0
The staff were amazing and very helpful, even with a new computer system in place.
Location
9.0
The location is excellent, right by the tram stop and near the train station for easy access to various destinations.
Dining
8.0
The dining experience, although not cheap, was nice with modern facilities and a stylish lobby.
Facilities
8.0
The hotel provides great amenities and a modern canteen for a comfortable stay.
Buddy
United States,
July
2023
8.0/10
The hotel offered clean, well-organized rooms, but the pricing seemed high. The service was incredibly friendly and helpful despite our language barriers. The location was convenient, only a 6-minute walk from the main railway station. The dining options were satisfactory, with a good assortment of dishes. However, the room view straight into the kitchen was a downside.
Rooms
7.0
The rooms were clean, well-organized, and effective, although small with subdued lighting.
Service
9.0
The staff was incredibly friendly and helpful, especially the gentleman who checked us in on Friday evening.
Location
9.0
The hotel's location was great, just a 6-minute walk from the main railway station and with trams stopping right outside for easy access to the city.
Dining
7.0
The dining was satisfactory, offering a variety of dishes including scrambled eggs and bacon.
Facilities
8.0
The hotel had good dining options and was well-located near the central train station.
friendly staff
overpriced rooms
David
United Kingdom,
May
2023
7.8/10
The hotel was clean and neat, but the noise from passing trams was a bit disruptive. The bathroom was excellent with all necessary amenities expected at this level.
Rooms
7.0
The room was clean and had the basic necessary amenities, facing the main street made it a bit noisy due to passing trams.
Service
9.0
The staff was excellent, even providing me with an adapter for my phone charger. They were friendly and made good suggestions.
Location
8.0
The location next to the hotel door was fantastic, with easy access to connections for wider trips and only a tram stop away from the city.
Dining
7.0
The dining was good but not exceptional. It did seem a bit expensive.
Facilities
8.0
The hotel had good facilities overall.
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